Terms and Conditions

Welcome to Bequatom! We're thrilled to give you a seamless online experience of renting beautiful jewelry. Using our website and services also constitutes agreement to the following terms and conditions designed to make your shopping here as smooth and pleasant as possible.

Rental Agreement

When you rent jewelry from Bequatom, you agree to the rental period, which will be clearly stated during checkout. Please ensure that the jewelry is returned by the agreed-upon date. Failure to return the jewelry on time may incur additional charges.

Payment and Billing

We only accept cash payments upon delivery or upon completing your rental order. Payment should be made in full before the jewelry is handed over. Please ensure that cash payments are available at the time of delivery or pickup.

Security Deposit

Some items of jewelry will require a security deposit. The deposit will be returned when the jewelry is returned in the condition it was received. Any damage or loss will be deducted from the security deposit.

Use of Personal Information

We respect your privacy and are committed to protecting your personal information in accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO). Your information will only be used for fulfilling your rental orders and improving your shopping experience. Please refer to our Privacy Policy for further details.

Returns and Damages

All returned jewelry is to be received in the condition in which it was received. Any damage to, or change in, an item beyond the limits of ordinary wear and tear will be subject to an additional fee for restoration or a reduction in the security deposit. All return orders are subject to our Return Policy.

Refund

We do not offer cash refunds. We require customers to provide their bank account details, which will be used for bank transfers in case of a refund. The refunds will be processed within a reasonable period after the customer provides their bank account details.

Liability

Bequatom shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our rental products. You agree to hold Bequatom harmless from any such claims by using our services.

Changes

We can change these terms at our will. Any modifications will be published on this page, so please revisit us periodically. Your continued use of our services will be your acceptance of the new terms.

Contact Us

Should you have questions or concerns about our terms, do not hesitate to contact us at [email protected].

The rental agreement with Bequatom is based on its own terms and conditions. We wish you a fantastic experience with our jewelry products.